Ders Bilgileri

QUALİTY MANAGEMENT SYSTEMS
Kodu	Dönemi	Teori	Uygulama	Ulusal Kredisi	AKTS Kredisi
		Saat / Hafta
MKN 216	Spring	2	0	2	3

Ön Koşulu Olan Ders( ler )	None
Dili	en
Türü	Elective
Seviyesi	Associate
Öğretim Elemanı( ları )	Lecturer Saniye Sakallı
Öğretim Sistemi	Face to Face
Önerilen Hususlar	None
Staj Durumu	None
Amacı	To educate knowledge of the quality management system standards, Total Quality-conscious, who know the practical stepsTotal Quality Management principles and implement business processes
İçeriği	Competition and quality concepts, historical development of quality and quality gurus, Philosophy and Principles of Total Quality Management, Responsibilities of quality culture and quality of activities in organizations, continuous improvement (Kaizen), quality costs, Total Quality Management Suppliers, EFQM Excellence Model, Quality Management Systems, ISO 9001, ISO 14001, ISO 27000, OHSAS 18001, SA: 8000 Standards.

Dersin Öğrenim Çıktıları

#	Öğrenim Çıktıları
1	To define to the basic quality concepts, quality development, the dimensions and elements
2	To define quality gurus and contributions to the quality
3	To define Total Quality Management principles
4	To define the responsibilities of those involved in quality Departments and various levels in the organization
5	To define Total Quality Management Implementation Steps

Haftalık Ayrıntılı Ders İçeriği

#	Konular	Öğretim Yöntem ve Teknikleri
1	Quality concept and general definitions, historical development of quality, quality gurus	Lecture, discussion, practice
2	Total Quality Management and Principles (the process approach, continuous improvement (Kaizen)	Lecture, discussion, practice
3	Principles of Total Quality Management (Leadership, Total Participation	Lecture, discussion, practice
4	Total Quality Management and Principles (Suppliers and Cooperation, Customer Focus)	Lecture, discussion, practice
5	Quality culture and Responsibilities and quality of activities in organizations	Lecture, discussion, practice
6	TQM Implementation Steps, not Quality cost	Lecture, discussion, practice
7	Total Productive Maintenance	Lecture, discussion, practice
8	Ara Sınav
9	Standard Definition, types and importance of standardization	Lecture, discussion, practice
10	TS-EN-ISO 9001 Quality Management System Standard	Lecture, discussion, practice
11	EFQM Excellence Model and Assessment	Lecture, discussion, practice
12	TS-EN-ISO 14001 Environmental Management System Standard.	Lecture, discussion, practice
13	Occupational Safety and OHSAS 18001 Occupational Health and Safety Management System	Lecture, discussion, practice
14	SA: 8000 Standard for Social Responsibility	Lecture, discussion, practice
15	TS-EN-ISO 27000 Standard for Information Management	Lecture, discussion, practice
16	Final Exam

Resources

#	Malzeme / Kaynak Adı	Kaynak Hakkında Bilgi	Referans / Önerilen Kaynak
1	Toplam Kalite Yönetimi Kuram, İlkeler, Uygulamalar Prof. Dr. Hasan Şimşek / Seçkin Yayınevi.

Ölçme ve Değerlendirme Sistemi

#	Ağırlık	Çalışma Türü	Çalışma Adı
1	0.4	1	1. Mid-Term Exam
2	0.6	5	Final Exam

Dersin Öğrenim Çıktıları ve Program Yeterlilikleri ile İlişkileri

#	Öğrenim Çıktıları	Program Çıktıları	Ölçme ve Değerlendirme
1	To define to the basic quality concepts, quality development, the dimensions and elements	6͵8͵12	1
2	To define quality gurus and contributions to the quality	6͵8͵12	1
3	To define Total Quality Management principles	6͵8͵12	1͵2
4	To define the responsibilities of those involved in quality Departments and various levels in the organization	6͵8͵12	2
5	To define Total Quality Management Implementation Steps	6͵8͵12	2

Not: Ölçme ve Değerlendirme sütununda belirtilen sayılar, bir üstte bulunan Ölçme ve Değerlerndirme Sistemi başlıklı tabloda belirtilen çalışmaları işaret etmektedir.

İş Yükü Detayları

#	Etkinlik	Adet	Süre (Saat)	İş Yükü
0	Course Duration	14	2	28
1	Course Duration Except Class (Preliminary Study, Enhancement)	14	2	28
2	Presentation and Seminar Preparation	0	0	0
3	Web Research, Library and Archival Work	1	7	7
4	Document/Information Listing	0	0	0
5	Workshop	0	0	0
6	Preparation for Midterm Exam	1	5	5
7	Midterm Exam	1	1	1
8	Quiz	0	0	0
9	Homework	0	0	0
10	Midterm Project	0	0	0
11	Midterm Exercise	0	0	0
12	Final Project	1	0	0
13	Final Exercise	0	0	0
14	Preparation for Final Exam	1	5	5
15	Final Exam	1	1	1
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