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Mersin Üniversitesi

Ders Bilgileri

QUALİTY MANAGEMENT SYSTEMS
Kodu Dönemi Teori Uygulama Ulusal Kredisi AKTS Kredisi
Saat / Hafta
MKN 216 Spring 2 0 2 3
Ön Koşulu Olan Ders( ler ) None
Dili en
Türü Elective
Seviyesi Associate
Öğretim Elemanı( ları ) Lecturer Saniye Sakallı
Öğretim Sistemi Face to Face
Önerilen Hususlar None
Staj Durumu None
Amacı To educate knowledge of the quality management system standards, Total Quality-conscious, who know the practical stepsTotal Quality Management principles and implement business processes
İçeriği Competition and quality concepts, historical development of quality and quality gurus, Philosophy and Principles of Total Quality Management, Responsibilities of quality culture and quality of activities in organizations, continuous improvement (Kaizen), quality costs, Total Quality Management Suppliers, EFQM Excellence Model, Quality Management Systems, ISO 9001, ISO 14001, ISO 27000, OHSAS 18001, SA: 8000 Standards.

Dersin Öğrenim Çıktıları

# Öğrenim Çıktıları
1 To define to the basic quality concepts, quality development, the dimensions and elements
2 To define quality gurus and contributions to the quality
3 To define Total Quality Management principles
4 To define the responsibilities of those involved in quality Departments and various levels in the organization
5 To define Total Quality Management Implementation Steps

Haftalık Ayrıntılı Ders İçeriği

# Konular Öğretim Yöntem ve Teknikleri
1 Quality concept and general definitions, historical development of quality, quality gurus Lecture, discussion, practice
2 Total Quality Management and Principles (the process approach, continuous improvement (Kaizen) Lecture, discussion, practice
3 Principles of Total Quality Management (Leadership, Total Participation Lecture, discussion, practice
4 Total Quality Management and Principles (Suppliers and Cooperation, Customer Focus) Lecture, discussion, practice
5 Quality culture and Responsibilities and quality of activities in organizations Lecture, discussion, practice
6 TQM Implementation Steps, not Quality cost Lecture, discussion, practice
7 Total Productive Maintenance Lecture, discussion, practice
8 Ara Sınav
9 Standard Definition, types and importance of standardization Lecture, discussion, practice
10 TS-EN-ISO 9001 Quality Management System Standard Lecture, discussion, practice
11 EFQM Excellence Model and Assessment Lecture, discussion, practice
12 TS-EN-ISO 14001 Environmental Management System Standard. Lecture, discussion, practice
13 Occupational Safety and OHSAS 18001 Occupational Health and Safety Management System Lecture, discussion, practice
14 SA: 8000 Standard for Social Responsibility Lecture, discussion, practice
15 TS-EN-ISO 27000 Standard for Information Management Lecture, discussion, practice
16 Final Exam

Resources

# Malzeme / Kaynak Adı Kaynak Hakkında Bilgi Referans / Önerilen Kaynak
1 Toplam Kalite Yönetimi Kuram, İlkeler, Uygulamalar Prof. Dr. Hasan Şimşek / Seçkin Yayınevi.

Ölçme ve Değerlendirme Sistemi

# Ağırlık Çalışma Türü Çalışma Adı
1 0.4 1 1. Mid-Term Exam
2 0.6 5 Final Exam

Dersin Öğrenim Çıktıları ve Program Yeterlilikleri ile İlişkileri

# Öğrenim Çıktıları Program Çıktıları Ölçme ve Değerlendirme
1 To define to the basic quality concepts, quality development, the dimensions and elements 6͵8͵12 1
2 To define quality gurus and contributions to the quality 6͵8͵12 1
3 To define Total Quality Management principles 6͵8͵12 1͵2
4 To define the responsibilities of those involved in quality Departments and various levels in the organization 6͵8͵12 2
5 To define Total Quality Management Implementation Steps 6͵8͵12 2

Not: Ölçme ve Değerlendirme sütununda belirtilen sayılar, bir üstte bulunan Ölçme ve Değerlerndirme Sistemi başlıklı tabloda belirtilen çalışmaları işaret etmektedir.

İş Yükü Detayları

# Etkinlik Adet Süre (Saat) İş Yükü
0 Course Duration 14 2 28
1 Course Duration Except Class (Preliminary Study, Enhancement) 14 2 28
2 Presentation and Seminar Preparation 0 0 0
3 Web Research, Library and Archival Work 1 7 7
4 Document/Information Listing 0 0 0
5 Workshop 0 0 0
6 Preparation for Midterm Exam 1 5 5
7 Midterm Exam 1 1 1
8 Quiz 0 0 0
9 Homework 0 0 0
10 Midterm Project 0 0 0
11 Midterm Exercise 0 0 0
12 Final Project 1 0 0
13 Final Exercise 0 0 0
14 Preparation for Final Exam 1 5 5
15 Final Exam 1 1 1
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