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Mersin Üniversitesi

Ders Bilgileri

COMMUNICATION
Kodu Dönemi Teori Uygulama Ulusal Kredisi AKTS Kredisi
Saat / Hafta
HKD 109 Fall 2 0 2 2
Ön Koşulu Olan Ders( ler ) None
Dili en
Türü Elective
Seviyesi Associate
Öğretim Elemanı( ları ) Lec.Meriç Begüm BAŞEREN
Öğretim Sistemi Face to Face
Önerilen Hususlar None
Staj Durumu None
Amacı With this course to the student, verbal, non-verbal, written, formal, non-formal and the organization between the inside and the outside communication will be gain competencies.
İçeriği Oral communication Written communication Non-verbal communication Formal (Formal) communication Non-Formal (informal) communication Outside of organization communication

Dersin Öğrenim Çıktıları

# Öğrenim Çıktıları
1 Communicate personal.
2 Communicate organizational.
3 Contact detect variations
4 Contact Understands the relationship between the source-message-destination

Haftalık Ayrıntılı Ders İçeriği

# Konular Öğretim Yöntem ve Teknikleri
1 COMMUNICATION The concept of communication Definition Communication process and types Contact elements and features Communication barriers expression
2 Verbal communication Oral communication techniques Oral Communication rules Used tools at oral communication * Face to face communication * Telephone Communication * Video and voice communication Effective speech Voice intonation, stress Using language correctly expression
3 WRITTEN COMMUNICATION Description Written communication techniques Written Communication rules expression
4 Used tools at written communication The report, report preparation techniques E-mail communication Communication with the network within the organization expression
5 Communication by fax Communication within the organization forms Using writing language correctly expression
6 NON-VERBAL COMMUNICATION Body's language and the effects Head movements's meanings Eye contact and the importance of it Gestures and facial expressions Stance expression
7 Use of Distance Seat Hands Feet Clothing (symbolic communication) Personal Image expression
8 Midterm Exam expression
9 FORMAL COMMUNICATION Basic Concepts Communication in the Organization Organization Contact Hierarchy and statements Establishment of Communication Infrastructure Study team Factors Affecting Communication in Organization
10 Formal Communication Types Vertical -Lowers Incoming Messages (suggestions, requests, demands) -Tops Incoming Messages (orders / instructions, directives) Horizontal -Units Incoming Messages (suggestions, requests, demands, orders, instructions) Cross expression
11 Formal Communication Tools (meetings, tele-conferencing, e-mail, telephone, intranet, written reports, forms, etc.). Message Tracking expression
12 NON-FORMAL COMMUNICATION Basic Concepts Factors Influencing Non-Formal Communications: Organizational Culture and Climate - Group Behavior Organizational Policies Organizational Hierarchy Job and Task Descriptions Leadership expression
13 Communication Methods (oral, written, nonverbal) Formal Communication Types and Tools (vertical, horizontal, diagonal) Message Tracking expression
15 Communication Methods (oral, written, nonverbal) Formal Communication Types and Tools (Vertical, Horizontal, Diagonal) Message Tracking Legislation expression
14 NON-ORGANIZATION COMMUNICATION Basic Concepts Non-Organizational target group Customers Merchants, Traders Competitors Government Trade unions etc. Factors Affecting Organizational with non-communication target group: Organizational Culture and Climate -Group Behavior Organizational Politics, Organizational Hierarchy Job and Duty descriptions , Leadership expression
16 Final Exam

Resources

# Malzeme / Kaynak Adı Kaynak Hakkında Bilgi Referans / Önerilen Kaynak
1 Gödelek Ertugrul, Communication lecture notes

Ölçme ve Değerlendirme Sistemi

# Ağırlık Çalışma Türü Çalışma Adı
1 0.4 1 1. Mid-Term Exam
2 0.6 5 Final Exam

Dersin Öğrenim Çıktıları ve Program Yeterlilikleri ile İlişkileri

# Öğrenim Çıktıları Program Çıktıları Ölçme ve Değerlendirme
1 Communicate personal. 15 1͵2
2 Communicate organizational. 15 1͵2
3 Contact detect variations 15 1͵2
4 Contact Understands the relationship between the source-message-destination 15 1͵2

Not: Ölçme ve Değerlendirme sütununda belirtilen sayılar, bir üstte bulunan Ölçme ve Değerlerndirme Sistemi başlıklı tabloda belirtilen çalışmaları işaret etmektedir.

İş Yükü Detayları

# Etkinlik Adet Süre (Saat) İş Yükü
0 Course Duration 14 2 28
1 Course Duration Except Class (Preliminary Study, Enhancement) 14 1 14
2 Presentation and Seminar Preparation 0 0 0
3 Web Research, Library and Archival Work 5 1 5
4 Document/Information Listing 0 0 0
5 Workshop 0 0 0
6 Preparation for Midterm Exam 1 1 1
7 Midterm Exam 1 1 1
8 Quiz 0 0 0
9 Homework 0 0 0
10 Midterm Project 0 0 0
11 Midterm Exercise 0 0 0
12 Final Project 1 0 0
13 Final Exercise 0 0 0
14 Preparation for Final Exam 1 0 0
15 Final Exam 1 1 1
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