Ders Bilgileri

COMMUNICATION
Kodu	Dönemi	Teori	Uygulama	Ulusal Kredisi	AKTS Kredisi
		Saat / Hafta
GDT 111	Fall	2	0	2	3

Ön Koşulu Olan Ders( ler )	None
Dili	en
Türü	Elective
Seviyesi	Associate
Öğretim Elemanı( ları )	Öğr.Gör. Gülnur ŞAHİN
Öğretim Sistemi	Face to Face
Önerilen Hususlar	None
Staj Durumu	None
Amacı	With this course to the student, verbal, non-verbal, written, formal, non-formal and the organization between the inside and the outside communication will be gain competencies.
İçeriği	Oral communication Written communication Non-verbal communication Formal (Formal) communication Non-Formal (informal) communication Outside of organization communication

Dersin Öğrenim Çıktıları

#	Öğrenim Çıktıları
1	Communicate personal.
2	Communicate organizational.
3	Contact detect variations
4	Contact explains the relationship between the source-message-destination

Haftalık Ayrıntılı Ders İçeriği

#	Konular	Öğretim Yöntem ve Teknikleri
1	COMMUNICATION The concept of communication Definition Communication process and types Contact elements and features Communication barriers	expression
2	Verbal communication Oral communication techniques Oral Communication rules Used tools at oral communication * Face to face communication * Telephone Communication * Video and voice communication Effective speech Voice intonation, stress Using language correctly	expression
3	WRITTEN COMMUNICATION Description Written communication techniques Written Communication rules	expression
4	Used tools at written communication The report, report preparation techniques E-mail communication Communication with the network within the organization	expression
5	Communication by fax Communication within the organization forms Using writing language correctly	expression
6	NON-VERBAL COMMUNICATION Body's language and the effects Head movements's meanings Eye contact and the importance of it Gestures and facial expressions Stance	expression
7	Use of Distance Seat Hands Feet Clothing (symbolic communication) Personal Image	expression
8	FORMAL COMMUNICATION Basic Concepts Communication in the Organization Organization Contact Hierarchy and statements Establishment of Communication Infrastructure Study team Factors Affecting Communication in Organization	expression
9	MIDTERM EXAM
10	Formal Communication Types Vertical -Lowers Incoming Messages (suggestions, requests, demands) -Tops Incoming Messages (orders / instructions, directives) Horizontal -Units Incoming Messages (suggestions, requests, demands, orders, instructions) Cross	expression
11	Formal Communication Tools (meetings, tele-conferencing, e-mail, telephone, intranet, written reports, forms, etc.). Message Tracking	expression
12	NON-FORMAL COMMUNICATION Basic Concepts Factors Influencing Non-Formal Communications: Organizational Culture and Climate - Group Behavior Organizational Policies Organizational Hierarchy Job and Task Descriptions Leadership	expression
13	Communication Methods (oral, written, nonverbal) Formal Communication Types and Tools (vertical, horizontal, diagonal) Message Tracking	expression
14	NON-ORGANIZATION COMMUNICATION Basic Concepts Non-Organizational target group Customers Merchants, Traders Competitors Government Trade unions etc. Factors Affecting Organizational with non-communication target group: Organizational Culture and Climate -Group Behavior Organizational Politics, Organizational Hierarchy Job and Duty descriptions , Leadership	expression
15	Communication Methods (oral, written, nonverbal) Formal Communication Types and Tools (Vertical, Horizontal, Diagonal) Message Tracking Legislation	expression
16	Final Exam

Resources

#	Malzeme / Kaynak Adı	Kaynak Hakkında Bilgi	Referans / Önerilen Kaynak
1	Gödelek Ertugrul, Communication lecture notes

Ölçme ve Değerlendirme Sistemi

#	Ağırlık	Çalışma Türü	Çalışma Adı
1	0.4	1	1. Mid-Term Exam
2	0.6	5	Final Exam

Dersin Öğrenim Çıktıları ve Program Yeterlilikleri ile İlişkileri

#	Öğrenim Çıktıları	Program Çıktıları	Ölçme ve Değerlendirme
1	Communicate personal.	16	1͵2
2	Communicate organizational.	16	1͵2
3	Contact detect variations	16	1͵2
4	Contact explains the relationship between the source-message-destination	16	1͵2

Not: Ölçme ve Değerlendirme sütununda belirtilen sayılar, bir üstte bulunan Ölçme ve Değerlerndirme Sistemi başlıklı tabloda belirtilen çalışmaları işaret etmektedir.

İş Yükü Detayları

#	Etkinlik	Adet	Süre (Saat)	İş Yükü
0	Course Duration	14	2	28
1	Course Duration Except Class (Preliminary Study, Enhancement)	14	3	42
2	Presentation and Seminar Preparation	0	0	0
3	Web Research, Library and Archival Work	0	0	0
4	Document/Information Listing	0	0	0
5	Workshop	0	0	0
6	Preparation for Midterm Exam	1	1	1
7	Midterm Exam	1	1	1
8	Quiz	0	0	0
9	Homework	0	0	0
10	Midterm Project	0	0	0
11	Midterm Exercise	0	0	0
12	Final Project	1	0	0
13	Final Exercise	0	0	0
14	Preparation for Final Exam	1	2	2
15	Final Exam	1	1	1
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